HCL Technologies has announced bagging a five-year IT applications support and infrastructure management deal from US-based beverages firm Dr Pepper Snapple Group (DPS).
While the IT firm didnâ€™t disclose the deal size, HCL America president Shami Khorana said the DPS deal marked the fourth large outsourcing contract won by HCL in the US this year. The Indian IT firm had earlier bagged a $350-million contract from The Readerâ€™s Digest Association, a $100-million deal from Xerox and more recently, a deal with MTV Networks.
Apart from applications support and maintenance, HCL will provide services such as end-user computing, integrated service desk, network management and managed print services to DPS. As part of the deal, the Texas-headquartered firm will also become HCLâ€™s anchor service desk customer at its Raleigh delivery facility in the US. HCL Technologies said it won the deal while competing against the top multinational IT firms such as IBM and no other Indian IT firm was in the fray. DPS is an existing client of the Shiv Nadar-promoted firm.
The $5.7-billion Dr Pepper Snapple Group produces and markets carbonated soft drinks, juices, ready-to-drink teas, mixers and other premium beverages across the United States, Canada, Mexico and the Caribbean. Its brands include Dr Pepper, Canada Dry, Schweppes and Hawaiian Punch.
The consumer packaged goods and retail vertical contributes about 6.5- 7% to HCLâ€™s revenues.
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