HERO GROUP ACQUIRES SCOTTISH CALL CENTRE

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Hero Group acquired Scotland’s largest call centre company Telecom Services Centre (TSC) for 40 million pounds. It will be merged with the group’s call centre subsidiary Hero ITeS and the new entity would be called TSC Hero. Hero will be able to offer customers a multi-site solution , increasing market potential and growth prospects in the core markets of Europe, Asia and the US. Hero’s acquisition marks another deal by Indian ITeS in UK after HCL and First Source.

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