GENPACT has retained its top slot in software and services industry
association Nasscomâ€™s annual rankings of the top 15 ITeS-BPO exporters
in the country. Mumbai-based WNS Global Services took the number two
slot in the rankings based on export revenues for the fiscal 2006-07.
TransWorks Information Services, a AV Birla Group company, jumped to third position this year from fifteen last year, helped by the acquisition of Canadaâ€™s largest BPO â€”Minacs Worldwideâ€” in August 2006. Itâ€™s followed by IBM Daksh, ranked fourth against sixth last year, and fifth-ranked TCS BPO, which moved up from 14th position last year. Wipro BPO slipped to sixth slot this year from third position last year.
The list doesnâ€™t include some companies whose corporate headquarters are located outside India, but have significant India based delivery capabilities, and have not shared their India-based revenue figures. These include names such as Convergys and Sutherland Global Services.
In FY07, the Indian ITES-BPO segment grew by 33.5%, contributing $8.4 billion to the total software and services exports of $31.4 billion. Nasscom expects the segment to grow at about 30% in fiscal 2007-08 to clock exports of $10.5-11 billion. The domestic market for ITeS-BPO grew to $1.2 billion in FY07 from $0.9 billion in the previous year.
India has grown to be a highly regarded destination for international trade in recent years, and the pandemic has only caused greater interest in India in this aspect. According to figu More
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