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INDIA BUSINESS WORLD - 1st May To 15th May - 2009


HCL TECH, UTI INK IT CONTRACT

HCL Technologies has announced signing a five-year, multimillion dollar outsourcing deal with supply chain services firm UTi Worldwide. The Indian IT firm will provide applications support and maintenance and infrastructure management services to the $4.5-billion firm.

HCL will also operate a global service desk in nine languages for UTi. The Indian IT firm didn't disclose the value of the deal or the number of employees to be deployed on the contract. A few UTi employees, currently working out of various overseas offices, will also be transferred to HCL as part of the deal but both firms refused to divulge details.

HCL had started the IT applications and infrastructure transition at UTi towards the end of calendar year 2008. The company refused to divulge when revenues from the deal will kick in.

UTi Worldwide senior VP and chief information officer Ron Glickman said the deal will help the firm reduce the complexity of disparate IT systems and lower the total cost of ownership. Under the contract, HCL will provide operational support for over 250 applications and IT infrastructure in over 60 countries. It will also enable UTi's transition to a single enterprise software solution and consolidate its data centres into two large enterprise-class data centres.

HCL's global head for travel, transportation & logistics (TTL) and manufacturing verticals Sandeep Kishore said the cost savings will be invested back into incremental projects. "It's a significant relationship as it's a transformation-led integrated applications and infrastructure deal that deepens HCL's credibility," he said.

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